Kidney Cancer Careline

Welcome to Kidney Cancer Care UK
James Whale Fund for Kidney Cancer, the UK’s leading specialist kidney cancer charity, will be developing this site to provide a variety of information on kidney cancer that is relevant to patients, their families and renal health professionals.

0330 111 2 333
Monday, Tuesday, Thursday & Friday 10am – 4pm

Wednesday 10am – 6pm

Saturday & Sunday 4 – 6pm

You can leave a message or email us outside these times.
This is a free service, but you can make a contribution online

Call charges are the same as for geographical landline numbers, even from a mobile phone.
What is Kidney Cancer Careline?
It is a telephone helpline providing information, support and encouragement to kidney cancer patients, their carers and families. It became active on 10 March 2011, World Kidney Day.

Who will I speak to?
Members of our friendly and helpful patient support team are all cancer patients or nurses. They all have firsthand experience of cancer and knowledge of the kidney cancer treatment pathway. They are happy to talk with you and offer help and support based on their personal experience of living with cancer.

How will it help me?
Our Careline provides the means for patients to make contact with someone who knows exactly how you might be feeling; this understanding and empathy from another patient can provide a great deal of comfort during your cancer journey.
We know that if you are a patient or a family member of someone who has been diagnosed with kidney cancer, one way to make life easier is to speak to someone in a similar position. Our Careline can also provide information about the process for accessing the latest treatments for kidney cancer, some of which are not routinely funded by the NHS. We can guide patients and their families through this process, as well as providing information about government funding schemes, such as the Cancer Drugs Fund.

Is there any other support you can offer?
If you would prefer to write to us, here’s our address
James Whale Fund for Kidney Cancer
The Old Coach House
High Street
Harston CB22 7PZ
And you can always email our patient support team or you can join other patients and carers on our kidney cancer patient support network

Would you like to share your experiences?
If you have been diagnosed with kidney cancer, have received surgery, or have cared for someone with the condition and would like to share you experience with others, please let us know by email or by calling 0330 111 2 333.

We’re here to help you now – and in the future
This Kidney Cancer Care website will be developed to contain a wealth of information about kidney cancer, which has been written for patients, carers and family members.
The site intends to cover topics such as the signs and symptoms of kidney cancer, how kidney cancer is diagnosed, surgery and current drug treatments for kidney cancer.
In addition, topics such as the roles and responsibilities of health care professionals, diet and complimentary treatments, palliative care, practical advice, and emotions and feelings about cancer will be covered.
There will also be a section on the various guidelines for kidney cancer treatment and the government funding schemes for access to the latest drug treatments. In the meantime, information about kidney cancer can be obtained through James Whale Fund’s website

Important notice

All medical information and other commentary and/or material referred to or provided through or by Kidney Cancer Care UK, and other materials posted on our website or provided through our telephone service are not intended to amount to advice on which reliance should be placed, and is not intended to replace consultation with a qualified medical practitioner. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by visitors to our website or users of our telephone helpline, or anyone who may be informed of any of its contents.

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